Provide 7x24 hours of service acceptance
Users can submit the service declaration to the Customer Service Response Center in different ways, such as by telephone, fax, letter and E-mail.

After the project contract is signed, we will provide the user with a detailed technical consultation contact letter. Customers can consult at any time by telephone, fax, letter, email and other flexible communication means during the entire warranty (maintenance) period.

According to the actual situation of the project, we make regular return visits to users to investigate the project implementation and after-sales maintenance and listen to users' opinions, which we take as an important basis for the evaluation of the company's service personnel.

For the projects undertaken by our company, if the system fails and can not be solved by remote consultation in time, we will dispatch engineer and provide the on-site service according to the user needs.